Designing the user experience for our new website took a lot of work – and nothing is ever perfect, so there was plenty of agonising too! The challenge is to present enough insight into the breadth of what we offer without starting so wide that it’s impossible to know where to start. Filtered searches help with […]
The Challenge of Presenting Products Read More »
Christmas is coming and we’re excited! Although it can be an incredibly busy time for us as we process three times as many orders every day than during the rest of the year, the success of our business is based on getting it right when you’re also under huge pressure to stay open all hours
Using Colour at Christmas Read More »
It’s been a long road. We started more than two years ago when we first began to imagine how we could make our systems work together to allow us to deliver an improved service online. Fast forward from there to now and you take in process diagrams, data control mapping, customer experience flow charts and
It’s here! Delighted finally to show you our new site Read More »
We like nothing more than seeing how our packaging is being used. Social media has opened up so many more channels of communication between you – our wonderful, creative customers – and our super sales and customer service teams. Now we’ve decided we’d like to showcase your great pictures on The Wall – our Instagram gallery of
Hit The Wall In Style Read More »
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